Privacy Policy

1. Introduction

Cultural Sound Lab ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (bio, profile picture, location)
• Payment information (processed securely through Razorpay)
• Content you upload (audio files, metadata, cover images)
• Communications with us (support requests, feedback)

We also automatically collect certain information, including:

• Device information (device type, operating system)
• Usage data (pages visited, features used, listening history)
• Log data (IP address, browser type, access times)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and distribute royalties
• Send you technical notices and support messages
• Respond to your comments and questions
• Detect and prevent fraud and abuse
• Analyze usage patterns to improve user experience
• Generate audio fingerprints for copyright protection

4. Sharing of Information

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors (Razorpay) for transaction processing
• Partners for copyright enforcement (with your consent)
• Law enforcement when required by law

We do not sell your personal information to third parties.

5. Audio Fingerprinting

When you upload audio content, we generate an acoustic fingerprint to protect your copyright. This fingerprint is stored in our database and may be shared with partner platforms for copyright enforcement purposes. The fingerprint itself cannot be used to reconstruct your audio.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and regular security audits.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. Audio content and fingerprints are retained as long as you maintain your account. You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications
• Withdraw consent for data processing

9. Cookies

We use cookies and similar tracking technologies to improve your experience, analyze usage, and for authentication. You can control cookies through your browser settings, but disabling them may affect functionality.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

Email: privacy@culturalsoundlab.com
Address: Cultural Sound Lab, India

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

• Right to Know: You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you in the past 12 months.
• Right to Delete: You have the right to request deletion of your personal information. You can do this through your account settings or by contacting us at privacy@culturalsoundlab.com.
• Right to Opt-Out of Sale: We do not sell your personal information to third parties. As we do not engage in the sale of personal information, there is no need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Categories of Personal Information Collected: Identifiers (name, email), commercial information (transaction history, licenses), audio data (uploaded tracks and fingerprints), internet activity (usage analytics), and payment information (processed via Razorpay — we do not store card details).

To exercise any of these rights, please contact us at privacy@culturalsoundlab.com. We will verify your identity before processing your request and respond within 45 days.