Privacy Policy
Last updated: January 2026
1. Introduction
Cultural Sound Lab ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (bio, profile picture, location)
- Payment information (processed securely through Razorpay)
- Content you upload (audio files, metadata, cover images)
- Communications with us (support requests, feedback)
We also automatically collect certain information, including:
- Device information (device type, operating system)
- Usage data (pages visited, features used, listening history)
- Log data (IP address, browser type, access times)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and distribute royalties
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud and abuse
- Analyze usage patterns to improve user experience
- Generate audio fingerprints for copyright protection
4. Sharing of Information
We may share your information with:
- Service providers who assist in operating our platform
- Payment processors (Razorpay) for transaction processing
- Partners for copyright enforcement (with your consent)
- Law enforcement when required by law
We do not sell your personal information to third parties.
5. Audio Fingerprinting
When you upload audio content, we generate an acoustic fingerprint to protect your copyright. This fingerprint is stored in our database and may be shared with partner platforms for copyright enforcement purposes. The fingerprint itself cannot be used to reconstruct your audio.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and regular security audits.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. Audio content and fingerprints are retained as long as you maintain your account. You may request deletion of your data at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt out of marketing communications
- Withdraw consent for data processing
9. Cookies
We use cookies and similar tracking technologies to improve your experience, analyze usage, and for authentication. You can control cookies through your browser settings, but disabling them may affect functionality.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this privacy policy or our practices, please contact us at:
Email: privacy@culturalsoundlab.com
Address: Cultural Sound Lab, India